We have different remotes for each of the 4 types of lights were offer: Regular Screw-in light Bulb, SMART Screw-in light Bulb, Regular Wall Mount or SMART Wall Mount. See below for getting a replacement for each type of remote.
1. Regular Screw-in light Bulb
We did recently make a change to the remotes, so I want to be sure you get the correct one. Can you check if the remote has "Life-Bulb" printed on it?
If it does NOT, you can click the following link to order the replacement: https://no-more-green.myshopify.com/cart/32156845539431:1?channel=buy_button
If it DOES, you can click the following link to order the replacement: https://no-more-green.myshopify.com/cart/40103670874215:1?channel=buy_button
If your remote is blue and has "Life-Bulb PRO" printed on it, you can click the following link to order the replacement: https://no-more-green.myshopify.com/cart/40103672578151:1?channel=buy_button
Once you place the remote in the cart, use discount code RMTREPLC to reduce the balance to $0.00. Let me know if you have any issues placing the order or using the discount code at checkout.
2. SMART Screw-in light bulb
If you need a new remote for your SMART screw-in light, you will need to submit a request with our customer service by click here.
3. Regular Wall Mount Light
You can click the following link to order the replacement: https://no-more-green.myshopify.com/cart/32156845539431:1?channel=buy_button
Once you place the remote in the cart, use discount code RMTREPLC to reduce the balance to $0.00. Let me know if you have any issues placing the order or using the discount code at checkout.
4. SMART Wall Mount Light
If you need a new remote for your SMART Wall Mount light, you can click the following link to order the replacement: https://no-more-green.myshopify.com/cart/40436014055527:1?channel=buy_button
Once you place the remote in the cart, use discount code RMTREPLC to reduce the balance to $0.00. Let me know if you have any issues placing the order or using the discount code at checkout.
PLEASE NOTE: If you have your remote and are seeing the indicator light in the upper right corner come on when you press any of the buttons then the remote IS working and sending the RF signal. A replacement remote will NOT resolve your light modes not changing with the remote. The issue is RF signal interference. Refer to the troubleshooting link above for information on RF signal interference.